Installer freezes

Issues & Assistance
1

Hi,

I decided to switch to cachyos and created an installer. After booting the installer starts as expected but after a while it freezes. I tried to figure out if it is something I cahnged but I tried different install media and every time sooner or later the installer freezes over.

First I thought it has been caused by me changing the display scaling to be able to read the inststructions but it seem it just after running for some time it will freeze. I didnt get to a point where my disk is changed or anything is installed so I still have a working system.

I could not find any logs to identify a ‘crash’ or something so I can’t narrow it down more then that it just freezes but I hope one can find a way to fix that.

2

can you :

3

Yes, I did. But still the install OS freezes after some time.

4

can you provide before install

inxi -Fza
sudo parted -l
sudo efibootmgr
5

can you provide before install ,
open a browser on go on this topic
open a konsole and provide info

inxi -Fza
test -d /sys/firmware/efi && echo efi || echo bios
sudo parted -l
sudo efibootmgr
6 
> inxi -Fza

System:
  Kernel: 6.12.43-3-cachyos-lts arch: x86_64 bits: 64 compiler: gcc v: 15.2.1
    clocksource: tsc avail: hpet,acpi_pm
    parameters: BOOT_IMAGE=/arch/boot/x86_64/vmlinuz-linux-cachyos-lts
    archisobasedir=arch archisosearchuuid=2025-08-28-13-38-09-00
    cow_spacesize=10G copytoram=auto module_blacklist=pcspkr i915.modeset=1
    amdgpu.modeset=1 nvme_load=yes
  Desktop: KDE Plasma v: 6.4.4 tk: Qt v: N/A info: frameworks v: 6.17.0
    wm: kwin_x11 vt: 1 dm: SDDM Distro: CachyOS base: Arch Linux
Machine:
  Type: Laptop System: Framework product: Laptop 13 (AMD Ryzen AI 300 Series)
    v: A9 serial: <superuser required>
  Mobo: Framework model: FRANMGCP09 v: A9 serial: <superuser required>
    part-nu: FRANVCCP09 uuid: <superuser required> UEFI: INSYDE v: 03.04
    date: 06/10/2025
Battery:
  ID-1: BAT1 charge: 62.6 Wh (100.0%) condition: 62.6/60.7 Wh (103.1%)
    volts: 17.6 min: 15.5 model: NVT FRANGWA type: Li-ion serial: <filter>
    status: not charging cycles: 8
CPU:
  Info: model: AMD Ryzen AI 9 HX 370 w/ Radeon 890M bits: 64 type: MT MCP
    arch: N/A level: v4 note: check family: 0x1A (26) model-id: 0x24 (36)
    stepping: 0 microcode: 0xB204032
  Topology: cpus: 1x dies: 1 clusters: 1 cores: 12 threads: 24 tpc: 2
    smt: enabled cache: L1: 960 KiB desc: d-12x48 KiB; i-12x32 KiB L2: 12 MiB
    desc: 12x1024 KiB L3: 24 MiB desc: 1x16 MiB, 1x8 MiB
  Speed (MHz): avg: 603 min/max: 599/4367 boost: enabled scaling:
    driver: amd-pstate-epp governor: powersave cores: 1: 603 2: 603 3: 603
    4: 603 5: 603 6: 603 7: 603 8: 603 9: 603 10: 603 11: 603 12: 603 13: 603
    14: 603 15: 603 16: 603 17: 603 18: 603 19: 603 20: 603 21: 603 22: 603
    23: 603 24: 603 bogomips: 95825
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
  Vulnerabilities:
  Type: gather_data_sampling status: Not affected
  Type: indirect_target_selection status: Not affected
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: mmio_stale_data status: Not affected
  Type: reg_file_data_sampling status: Not affected
  Type: retbleed status: Not affected
  Type: spec_rstack_overflow status: Not affected
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: Enhanced / Automatic IBRS; IBPB:
    conditional; STIBP: always-on; PBRSB-eIBRS: Not affected; BHI: Not
    affected
  Type: srbds status: Not affected
  Type: tsa status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Advanced Micro Devices [AMD/ATI] Strix [Radeon 880M / 890M]
    vendor: Framework driver: amdgpu v: kernel pcie: gen: 4 speed: 16 GT/s
    lanes: 16 ports: active: eDP-1 empty: DP-1, DP-2, DP-3, DP-4, DP-5, DP-6,
    DP-7, DP-8, Writeback-1 bus-ID: c1:00.0 chip-ID: 1002:150e class-ID: 0380
    temp: 48.0 C
  Device-2: Framework Laptop Webcam Module (2nd Gen) driver: uvcvideo
    type: USB rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 3-3:2
    chip-ID: 32ac:001c class-ID: fe01 serial: <filter>
  Display: x11 server: X.org v: 1.21.1.18 with: Xwayland v: 24.1.8
    compositor: kwin_x11 driver: X: loaded: amdgpu unloaded: fbdev,modesetting
    alternate: vesa dri: radeonsi gpu: amdgpu display-ID: :0 screens: 1
  Screen-1: 0 s-res: 2880x1920 s-size: <missing: xdpyinfo>
  Monitor-1: eDP-1 mapped: eDP model: BOE Display NE135A1M-NY1 built: 2023
    res: mode: 2880x1920 hz: 120 scale: 100% (1) dpi: 257 gamma: 1.2
    size: 285x190mm (11.22x7.48") diag: 343mm (13.5") ratio: 3:2 modes:
    max: 2880x1920 min: 640x480
  API: OpenGL Message: Unable to show GL data. glxinfo is missing.
  Info: Tools: de: kscreen-console,kscreen-doctor gpu: nvidia-smi
    x11: xprop,xrandr
Audio:
  Device-1: Advanced Micro Devices [AMD/ATI] Radeon High Definition Audio
    [Rembrandt/Strix] vendor: Framework driver: snd_hda_intel v: kernel pcie:
    gen: 4 speed: 16 GT/s lanes: 16 bus-ID: c1:00.1 chip-ID: 1002:1640
    class-ID: 0403
  Device-2: Advanced Micro Devices [AMD] Audio Coprocessor vendor: Framework
    driver: snd_acp_pci v: kernel alternate: snd_pci_acp3x, snd_rn_pci_acp3x,
    snd_pci_acp5x, snd_pci_acp6x, snd_rpl_pci_acp6x, snd_pci_ps,
    snd_sof_amd_renoir, snd_sof_amd_rembrandt, snd_sof_amd_vangogh,
    snd_sof_amd_acp63, snd_sof_amd_acp70 pcie: gen: 4 speed: 16 GT/s lanes: 16
    bus-ID: c1:00.5 chip-ID: 1022:15e2 class-ID: 0480
  Device-3: Advanced Micro Devices [AMD] Family 17h/19h/1ah HD Audio
    vendor: Framework driver: snd_hda_intel v: kernel pcie: gen: 4
    speed: 16 GT/s lanes: 16 bus-ID: c1:00.6 chip-ID: 1022:15e3 class-ID: 0403
  API: ALSA v: k6.12.43-3-cachyos-lts status: kernel-api
    tools: alsactl,alsamixer,amixer
  Server-1: PipeWire v: 1.4.7 status: active with: 1: pipewire-pulse
    status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
    4: pw-jack type: plugin tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: MEDIATEK MT7925 Wi-Fi 7 160MHz driver: mt7925e v: kernel pcie:
    gen: 2 speed: 5 GT/s lanes: 1 bus-ID: c0:00.0 chip-ID: 14c3:0717
    class-ID: 0280
  IF: wlan0 state: down mac: <filter>
  Info: services: NetworkManager, sshd, systemd-networkd,
    systemd-timesyncd, wpa_supplicant
Bluetooth:
  Device-1: MediaTek Wireless_Device driver: btusb v: 0.8 type: USB rev: 2.1
    speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 3-5:3 chip-ID: 0e8d:0717
    class-ID: e001 serial: <filter>
  Report: rfkill ID: hci0 rfk-id: 0 state: up address: see --recommends
Drives:
  Local Storage: total: 1.9 TiB used: 64 KiB (0.0%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Western Digital
    model: WD BLACK SN850X 2000GB size: 1.82 TiB block-size: physical: 512 B
    logical: 512 B speed: 63.2 Gb/s lanes: 4 tech: SSD serial: <filter>
    fw-rev: 620361WD temp: 40.9 C scheme: GPT
  ID-2: /dev/sda maj-min: 8:0 vendor: OCZ model: AGILITY2 size: 55.9 GiB
    block-size: physical: 512 B logical: 512 B type: USB rev: 2.0 spd: 480 Mb/s
    lanes: 1 mode: 2.0 tech: SSD serial: <filter> fw-rev: 1.35 scheme: MBR
  SMART Message: Unknown smartctl error. Unable to generate data.
  ID-3: /dev/sdb maj-min: 8:16 vendor: Verbatim model: 0302 size: 29.69 GiB
    block-size: physical: 512 B logical: 512 B type: USB rev: 2.0 spd: 480 Mb/s
    lanes: 1 mode: 2.0 tech: N/A serial: <filter> scheme: GPT
  SMART Message: Unknown USB bridge. Flash drive/Unsupported enclosure?
Partition:
  ID-1: / raw-size: N/A size: 10 GiB used: 24.1 MiB (0.2%) fs: overlay
    source: ERR-102
Swap:
  Kernel: swappiness: 150 (default 60) cache-pressure: 50 (default 100)
    zswap: no
  ID-1: swap-1 type: zram size: 30.63 GiB used: 0 KiB (0.0%) priority: 100
    comp: zstd avail: lzo-rle,lzo,lz4,lz4hc,deflate,842 max-streams: 24
    dev: /dev/zram0
Sensors:
  System Temperatures: cpu: 51.9 C mobo: 42.5 C gpu: amdgpu temp: 48.0 C
  Fan Speeds (rpm): fan-1: 0
Info:
  Memory: total: 32 GiB note: est. available: 30.63 GiB used: 4.73 GiB (15.4%)
  Processes: 481 Power: uptime: 3m states: freeze,mem,disk suspend: s2idle
    wakeups: 0 hibernate: platform avail: shutdown, reboot, suspend, test_resume
    image: 12.19 GiB services: org_kde_powerdevil, power-profiles-daemon,
    upowerd Init: systemd v: 257 default: graphical tool: systemctl
  Packages: pm: pacman pkgs: 945 libs: 206 tools: paru Compilers: N/A
    Shell: Bash v: 5.3.3 running-in: konsole inxi: 3.3.38 

> test -d /sys/firmware/efi && echo efi || echo bios

BootCurrent: 0001
Timeout: 0 seconds
BootOrder: 0005,0000,2001,2002,2003
Boot0000* Fedora	HD(1,GPT,abb76656-9d78-45a6-bb4c-55e7b805c800,0x800,0x12c000)/\EFI\fedora\shim.efiRC
Boot0001* EFI USB Device (Disk    Name)	UsbWwid(152d,2509,0,001234566788)/CDROM(1,0x583da0,0x20000)RC
Boot0002* EFI PXE 0 for IPv4 (0C-37-96-80-1C-99) 	PciRoot(0x0)/Pci(0x8,0x3)/Pci(0x0,0x0)/USB(5,0)/MAC(0c3796801c99,0)/IPv4(0.0.0.0,0,DHCP,0.0.0.0,0.0.0.0,0.0.0.0)RC
Boot0003* EFI PXE 1 for IPv4 (D8-B3-2F-BD-CA-89) 	PciRoot(0x0)/Pci(0x2,0x3)/Pci(0x0,0x0)/MAC(d8b32fbdca89,1)/Wi-Fi(00:00:00:00:00:00:00:00:00:00:00:00:00:00:00:00:00:00:00:00:00:00:00:00:00:00:00:00:00:00:00:00)/IPv4(0.0.0.0,0,DHCP,0.0.0.0,0.0.0.0,0.0.0.0)RC
Boot0004* Windows Boot Manager	HD(2,GPT,0ab838d9-b529-4563-8e70-2c9078d4c2db,0xa00800,0x82000)/\EFI\Microsoft\Boot\bootmgfw.efi57494e444f5753000100000088000000780000004200430044004f0042004a004500430054003d007b00390064006500610038003600320063002d0035006300640064002d0034006500370030002d0061006300630031002d006600330032006200330034003400640034003700390035007d00000044000100000010000000040000007fff0400
Boot0005* Fedora
	HD(1,GPT,abb76656-9d78-45a6-bb4c-55e7b805c800,0x800,0x12c000)/\EFI\fedora\shimx64.efi
Boot2001* EFI USB Device	RC
Boot2002* EFI DVD/CDROM	RC
Boot2003* EFI Network	RC

> sudo parted -l

Model: Disk Name (scsi)
Disk /dev/sda: 60.0GB
Sector size (logical/physical): 512B/512B
Partition Table: msdos
Disk Flags: 

Number  Start   End     Size    Type     File system  Flags
 2      2961MB  2978MB  16.8MB  primary  fat16        esp


Model: Verbatim  (scsi)
Disk /dev/sdb: 31.9GB
Sector size (logical/physical): 512B/512B
Partition Table: gpt
Disk Flags: 

Number  Start   End     Size    File system  Name  Flags
 1      1049kB  31.9GB  31.9GB  fat32              msftdata


Model: WD_BLACK SN850X 2000GB (nvme)
Disk /dev/nvme0n1: 2000GB
Sector size (logical/physical): 512B/512B
Partition Table: gpt
Disk Flags: 

Number  Start   End     Size    File system  Name                  Flags
 1      1049kB  630MB   629MB   fat32        EFI System Partition  boot, esp
 2      630MB   1704MB  1074MB  ext4                               bls_boot
 3      1704MB  2000GB  1999GB


Model: Unknown (unknown)
Disk /dev/zram0: 32.9GB
Sector size (logical/physical): 4096B/4096B
Partition Table: loop
Disk Flags: 

Number  Start  End     Size    File system     Flags
 1      0.00B  32.9GB  32.9GB  linux-swap(v1)

> sudo efibootmgr

BootCurrent: 0001
Timeout: 0 seconds
BootOrder: 0005,0000,2001,2002,2003
Boot0000* Fedora	HD(1,GPT,abb76656-9d78-45a6-bb4c-55e7b805c800,0x800,0x12c000)/\EFI\fedora\shim.efiRC
Boot0001* EFI USB Device (Disk    Name)	UsbWwid(152d,2509,0,001234566788)/CDROM(1,0x583da0,0x20000)RC
Boot0002* EFI PXE 0 for IPv4 (0C-37-96-80-1C-99) 	PciRoot(0x0)/Pci(0x8,0x3)/Pci(0x0,0x0)/USB(5,0)/MAC(0c3796801c99,0)/IPv4(0.0.0.0,0,DHCP,0.0.0.0,0.0.0.0,0.0.0.0)RC
Boot0003* EFI PXE 1 for IPv4 (D8-B3-2F-BD-CA-89) 	PciRoot(0x0)/Pci(0x2,0x3)/Pci(0x0,0x0)/MAC(d8b32fbdca89,1)/Wi-Fi(00:00:00:00:00:00:00:00:00:00:00:00:00:00:00:00:00:00:00:00:00:00:00:00:00:00:00:00:00:00:00:00)/IPv4(0.0.0.0,0,DHCP,0.0.0.0,0.0.0.0,0.0.0.0)RC
Boot0004* Windows Boot Manager	HD(2,GPT,0ab838d9-b529-4563-8e70-2c9078d4c2db,0xa00800,0x82000)/\EFI\Microsoft\Boot\bootmgfw.efi57494e444f5753000100000088000000780000004200430044004f0042004a004500430054003d007b00390064006500610038003600320063002d0035006300640064002d0034006500370030002d0061006300630031002d006600330032006200330034003400640034003700390035007d00000044000100000010000000040000007fff0400
Boot0005* Fedora
	HD(1,GPT,abb76656-9d78-45a6-bb4c-55e7b805c800,0x800,0x12c000)/\EFI\fedora\shimx64.efi
Boot2001* EFI USB Device	RC
Boot2002* EFI DVD/CDROM	RC
Boot2003* EFI Network	RC

It was a bit difficult. Everything is extremely small and the kde display scaling does not work on the installer as it should be - only some things are scaled and trying to change settings cuts time short until it freezes. Beside this bug, please consider that not everyone has perfect eyesight and is able to read types smaller than half a millimeter.

7

try to add latest kernel version 6.17.x

8

I’m not sure how to mount the install medium and update the kernel. I’m not even sure if the boot medium is persistent. When trying to update it freezes.

9

the idea is to go in chroot ,
and install on disk others kernels , and try to boot.
you have linux-cachyos , you have also linux-zen and linux ( current arch )

10

I don’t follow but thanks anyway.

11

So, I read up on what you seem to suggest. I think one can mount that squashfs image with and overlay to chroot into that and update the kernel. But then I have to update the iso9660 boot image with that changed squashfs image. So I would have to create a new install medium and with that I’m not sure if I find all the necessary steps. I guess you don’t do that all manually when bringing the chachy install image up to date and have a toolset for this regular process? Where would I find that?

Wouldn’t it make sense to update the installer when a bug like this occours instead of making every user to jump through that many loops?

12

the iso will be updated by the team Dev cachyos ,
and they will use current kernel version.

13

So, @cscs was so nice to provied a more recent version of the installer but it seems the same thing happens. The desktop is still freezing but I could not find out a cause. I assume its something with the desktop on the install medium since more thing there do not work properly but I can’t say for sure.