Install issues | Unresponsive live iso

Hello folks,

I recently tried to install CachyOS on my laptop. But my first experience ends before i even come to the installation part.
After barely a minute, I encountered the problem that I could no longer type or click anything. The mouse moves, but nothing is interactive anymore. For example immediately after the welcome screen appears i try to connect to wifi, sometimes I even cant click “Connect” anymore sometimes i can tipp some characters of the password.

The laptop’s specs:

Manufacturer: HP
Modell: OmniBook Ultra 14-fd0770ng (B13BQEA)
CPU: AMD Ryzen™ AI 9 365
RAM: 32GB DDR5
GPU: AMD Radeon™ 880M (iGPU only)

If I am quick enough to open the console, I have spotted the following errors:

org_kde_powerdevil[1678]: [ 1678] Errir EACCES(-13): Permission denied opening /dev/isc-4

The error also occurs for the following devices up to and including isc-21

Multiple ACPI Bios Error:

ACPI BIOS Error (bug): Could not resolve symbol[_SB.PCI0.BUSA.VGA], AE_NOT_FOUND (20240827/dswload2-162)

ACPI ERROR: AE_ALREADY_EXISTS, During_ name looking/catalog (20240827/psobject-220)

What I have already tried:

  • Searching online for the error symptoms

  • Downloading the image again

  • Using a different USB stick

  • Checking the BIOS settings

  • Modifying the Grub settings

  • Using a dedicated keyboard and mouse

  • Hardware testing (CPU, RAM, nvme)

  • Updatet Bios

  • Reset Bios to factory default

  • tried 250530 iso to except a kernel version related issue

  • tried other live iso (they work f.e. endeavour os, which also utilizes kde on the live iso and is arch based)

I would be very grateful for any help in resolving this issue. Thank in advance.

Meanwhile i also tried another application to flash the iso, but it behaves the same :frowning:

I can’t provide logs tho because i have to hard reset when the system freezes.
Does anyone have an idea how to troubleshoot / resolve the issue further?

I will mark this as solution, because i have found another thread to this topic: